Privacy Policy

Prestige Painting Solutions | prestigepaintingsolutions.co.uk

Last updated: February 2026

This Privacy Policy explains how Prestige Painting Solutions (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website or submit an enquiry. We are committed to protecting your privacy and handling your data responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Prestige Painting Solutions is a professional painting and decorating business based in Manchester, UK. We provide residential and commercial painting services across Manchester and the surrounding areas.

Business address:

Email: admin@prestigepaintingsolutions.co.uk
Phone: 07835733353

2. Information We Collect

We may collect the following personal information when you contact us or submit an enquiry:

  • Your name
  • Phone number
  • Email address
  • Property address (if provided)
  • Details of your painting or decorating project
  • Any other information you voluntarily share in your message

We also collect non-personal technical data through cookies and analytics tools, including browser type, device type, pages visited, and time spent on the site.

3. How We Use Your Information

We use your personal information to:

  • Respond to your enquiry and provide a quote
  • Contact you to discuss your project
  • Schedule and carry out painting and decorating work
  • Send follow-up communications related to your enquiry
  • Improve our website and services
  • Comply with legal and regulatory obligations

We will only use your information for the purposes it was collected and will not use it for unrelated purposes without your consent.

4. Google Ads & Advertising

We use Google Ads to advertise our services online. Google may use cookies and similar tracking technologies to show you our ads based on your prior visits to our website. This includes the use of Google’s remarketing and lead form features.

When you submit a lead form through a Google Ad, your information (such as name, phone number, and email address) is shared with us by Google so we can follow up on your enquiry. This data is handled in accordance with Google’s Privacy Policy, available at google.com/policies/privacy.

You can opt out of Google’s personalised advertising at any time by visiting Google’s Ad Settings at adssettings.google.com.

5. Cookies

Our website uses cookies to improve functionality and to analyse how visitors use the site. Cookies are small text files stored on your device. We use the following types of cookies:

  • Essential cookies – required for the website to function correctly.
  • Analytics cookies – help us understand how visitors interact with the site (e.g. Google Analytics).
  • Advertising cookies – used by Google Ads to track conversions and display relevant advertisements.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

6. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

  • Legitimate interests – to respond to enquiries and run our business effectively.
  • Contractual necessity – to fulfil our obligations when carrying out work for you.
  • Consent – where you have opted in to receive marketing communications.
  • Legal obligation – where we are required to process your data by law.

7. Data Sharing

We do not sell, rent, or trade your personal data to third parties. We may share your information with trusted third-party service providers who assist us in operating our website or conducting our business (such as Google), provided those parties agree to keep your information confidential and comply with applicable data protection laws.

We may also disclose your data if required to do so by law or in response to valid requests by public authorities.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry data is typically retained for up to 2 years. Customer records related to completed work may be kept for up to 6 years for accounting and legal purposes.

9. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • The right to access – request a copy of the data we hold about you.
  • The right to rectification – ask us to correct inaccurate or incomplete data.
  • The right to erasure – request deletion of your personal data in certain circumstances.
  • The right to restrict processing – ask us to limit how we use your data.
  • The right to data portability – receive your data in a structured, commonly used format.
  • The right to object – object to the processing of your data for direct marketing.
  • The right to withdraw consent – where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at admin@prestigepaintingsolutions.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

10. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All data submitted through our website is transmitted via a secure HTTPS connection.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Prestige Painting Solutions

36 Daylesford Road, SK8 1LF, Manchester

Email: admin@prestigepaintingsolutions.co.uk

Phone: 07835733353

Website: prestigepaintingsolutions.co.uk